Privacy Policy

We only collect information that is necessary to provide our services and to comply with the law:

• Identity and contact: full name, email, phone, preferred language, country.
• Driver information (rentals): licence number and country, years of experience, date of birth, ID copy at pick-up.
• Booking and transaction: vehicle/tour/service, dates, locations, prices, deposits, payment references (we do not store full card numbers), invoices, refunds.
• Communications: messages, calls, WhatsApp, contact forms, complaint records.
• Technical: IP address, device, browser, cookies and similar identifiers.
• Location and vehicle: pick-up/drop-off; if you accept a GPS-equipped vehicle, journey metadata during the rental period.
• Incident and safety: accident reports, damages, insurance claims, vehicle photos, CCTV at our premises.

• Performance of a contract — quoting, booking, payment, delivery, invoicing and after-sales support.
• Legal obligations — tax and accounting records, licensing, road-transport regulations, anti-fraud checks.
• Legitimate interests — security of premises and vehicles, fraud prevention, debt recovery, dispute resolution, legal defence.
• Consent — non-essential cookies, optional marketing and any additional use. Withdrawable at any time.

We do not sell personal data. We share it only when necessary with:

• Payment processors and card acquirers.
• Insurers, loss adjusters and legal counsel where an incident or claim requires it.
• Tour partners, drivers and mechanics involved in your booking.
• Government authorities, police and courts when required by law.
• Technology providers (hosting, database, email, analytics) under written contracts.

Some providers process information outside Grenada, West Indies. We rely on contractual safeguards and recognised security standards. More information at privacy@slockysenterprise.com.

• Active bookings and correspondence: up to 12 months after service completion.
• Financial and tax records: 7 years, as required by Grenadian rules.
• Incident, accident and insurance files: up to 10 years or the applicable statute of limitations.
• Marketing preferences and cookie consents: until you change or withdraw them, or 24 months of inactivity.
• CCTV recordings: up to 30 days, unless retained for a specific incident.

Subject to applicable law, you may request access, correction, deletion, withdraw consent, object to processing based on legitimate interest, or file a complaint with a competent authority.

Submit a privacy request from our dedicated form: Privacy request form. We respond within 30 days.

We apply technical and organisational measures proportionate to the risk: HTTPS, role-based access, row-level security, secret rotation and regular access reviews. If we become aware of a breach likely to affect you, we notify you and the relevant authority in accordance with the law.

Our services are for adults. We do not knowingly collect personal information from children under 16 without parental consent.

We may update this policy. The “Effective date” above tells you when the current version applies. Significant changes will be notified by email or a prominent site notice.

Privacy: privacy@slockysenterprise.com. General legal contact: legal@slockysenterprise.com. You may also write to our office in Grenada, West Indies.